This article is more than 7 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Amazon sellers in the USA are burning out. Time is slipping. Orders are piling up. Product listings remain unoptimized. Customer messages sit unanswered. Sound familiar? You are not alone. Over 60% of ...

Augmented and virtual reality are new frontiers for Apple's larger customer base, and the company is researching development of a computer-generated assistant to help users navigate the new space, and ...

What Is a Virtual Assistant? A virtual assistant (VA) is a modern professional who offers a wide range of administrative, technical, or creative support services to businesses, entrepreneurs, or ...

A virtual assistant is generally a contractor who is hired to complete administrative tasks for a small business. Many, or all, of the products featured on this page are from our advertising partners ...