Five9 agents and Microsoft Teams users can now both see real-time presence status from a consolidated directory, enhancing organizational collaboration and improving customer experiences SAN RAMON, ...
‘Together with Acqueon, we can intelligently combine the preferences of the customer with the increasing variety of outreach channels to help enterprises grow their revenue and delight customers, ...
Five9 WFA will now be included with every CCaaS seat, allowing all new and existing Five9 customers to create orchestrated and integrated customer journeys in a low-code/no-code environment helping ...
Five9’s fundamentals strengthened in H1 2025, with revenue up 13% and margins reaching record highs, showing meaningful operational progress. AI adoption is becoming a real growth driver, with ...
New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience "Customer engagements create massive amounts ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the pricing of $650.0 million aggregate principal amount of 1.00% convertible ...