User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.
Over the past several years, the college student population has become increasingly diverse. In fact, 56 percent of college students are first-generation students, a significant jump from 37 percent ...
In the landscape of user-centered design, customer journey maps are indispensable tools. First appearing in the mid-1980s, they outline the journey of customers and users as they engage with products ...