Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Given that data is most effective when tracked consistently, metrics allow business owners to make significant changes very quickly. This is called rapid process evaluation. Rapid process evaluation ...

Making hydrocarbon production from shales a profitable venture requires a process for driving down overall costs. It is clear from experience in these tight, widely varying resource plays that ...

Six Sigma is a data-driven approach to quality, aimed at reducing variation and the associated defects, wastes, and risks in any process. This article explores the basics of Six Sigma process quality ...

Performance Calibration is a two-step process that includes supervisors who are responsible for conducting the performance evaluations and the reviewer who examines the employee evaluations. The ...