A customer buys tickets for a 1 p.m. show on StubHub, but the tickets that arrive are for the 7:30 p.m. performance. StubHub denies her refund, inventing an absurd rule that she should have called ...

A StubHub customer accepts a refund offer for a rescheduled show, but the $331 is sent to the original ticket seller. StubHub refuses to refund the customer, blames its resale policy, and even claims ...

Miami and Indiana will play in the College Football Playoff National Championship in just a few hours but a large number of fans who purchased tickets are ...

Q: I was so excited when I found out the Washington Capitals would be playing the Columbus Blue Jackets at the Nationwide Arena in Columbus. I found what I thought were amazing tickets on StubHub — ...

The company now owes Wisconsin sales taxes on nearly $154 million in statewide ticket sales from 2008 to 2013.

Q: I recently bought tickets for a Nikki Glaser show through StubHub. When the event was rescheduled, I received an offer for a refund from the ticket promoter, which I accepted. I never got the money ...