ServiceNow and OpenAI collaborate to deepen and accelerate enterprise AI outcomes

ServiceNow and OpenAI announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise ...
Yahoo Finance

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX ...
Nasdaq

ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

ServiceNow partners with OpenAI to develop and deploy enterprise-grade AI agents

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT ...
Forbes

ServiceNow: Closing The Loop On Cloud-Enabled Service Management

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
Nasdaq

Zoom Communications and ServiceNow Announce Integration of Zoom CX with ServiceNow CRM and ITSM Solutions

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...
CIO

ServiceNow deal will see it embed OpenAI models into its AI Platform

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...
Business Wire

Entrust Integrates with ServiceNow to Bring Visibility and Simplicity to Public and Private Certificate Management Workflows

MINNEAPOLIS--(BUSINESS WIRE)--Entrust, a global leader in trusted identity, payments and data protection, today announced that Entrust Certificate Manager is now available in the ServiceNow Store.
Morningstar

NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...