We live in an era defined by personalization and instant gratification. This has made customer service more important than ever. Each interaction with a customer, both before and after the point of ...

In an age of instant gratification, consumer savviness has driven companies to become more customer-centric. However, as companies improve their customer experiences, customer expectations will ...

Ryan has been a magazine and newspaper editor for 21 years, with the last 15 covering a variety of bases for CDW’s family of tech magazines. As Editor in Chief, he works on developing editorial ...

Nearly a generation ago, when social media was in its infancy, Facebook, Instagram, Pinterest, and Twitter (now X) were expected to completely take over the way that businesses communicated with their ...

What hasn’t COVID-19 affected? The way we work, the work we do, the way we connect. Connection now resides in video conferencing, virtual happy hours and family FaceTime. In times of social distancing ...

PARIS—Viaccess-Orca a provider of OTT and TV platforms, content protection, and advanced data solutions, and Ateme, a developer of video compression, delivery, and streaming solutions have teamed up ...

With Launch, Xumo’s Enterprise Business Powers Over 2,000 FAST Channels Across 30+ Global Platforms Hisense, a leading brand in global consumer electronics and home appliances, and Xumo, the streaming ...

Comcast is launching a live TV streaming service to rival Sling, FuboTV, YouTube TV, Hulu + Live TV and all the rest. It’s called Now TV and it has something competitors lack, an extremely attractive ...

Sling is one of the best live TV streaming services on the market for essential networks, making it a good option for anyone who wants a cheaper alternative to cable without compromising channel ...