If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

As the leading CRM system, Salesforce can accelerate and increase sales, enhance customer loyalty, and grow marketing capabilities. But how can businesses extend Salesforce to streamline business ...

Slack — the popular enterprise chat app that now has 3 million users, 930,000 of them paying — is adding in another key integration as it continues to get more embedded with its customers. Today the ...

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...

Microsoft's new Salesforce customer relationship management (CRM) integration lets sales teams share Salesforce data within Microsoft Teams. The integration between Salesforce and Microsoft Teams is ...

Salesforce wants to make it easier for sales, marketing, and service teams to chat and share information when using its Customer 360 platform. But integration of the two platforms remains at an early ...

Salesforce has announced some enhancements to its MuleSoft data integration software on the eve of its annual Dreamforce conference in San Francisco. MuleSoft, which Salesforce acquired in May 2018, ...

Getting the most value out of your IT investments is now more crucial than ever. Integrating Salesforce with your enterprise architecture is key to enabling sales teams, enhancing customer loyalty, ...