If you keep your ears open, you might hear the most hilarious things echoing down the halls of your university. Higher education provides enough tea and beans for spilling to keep us entertained for ...

Psyching yourself up for a difficult conversation can feel daunting, but transforming those difficult conversations into breakthrough conversations may not be as difficult as you might think. Most of ...

In the professional world, difficult conversations are inevitable. Whether it's delivering a negative performance review or discussing a potential layoff, the way these conversations are handled can ...

The question came at the end of an energetic workshop on climate change. It was early March, just before COVID-19 changed everything. In a room full of Duke alumni and alumnae, a middle-aged woman ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...