What’s the first thing you do when your child tells you about a problem? No one likes me; the teacher was mean to me; so-and-so shoved me; I failed a test…. Do you rush to tell your child what to do?

You can learn a lot about a leader by the way they respond when someone brings them a problem. Do they immediately jump in with a solution? Or do they pause, ask a question and guide the team toward ...

Employee engagement and the employee experience have been hot topics in recent years, especially with retention and culture being top-of-mind for many business leaders. But I find that there’s one ...