New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, ...

The city of Milwaukee's Emergency Communications Department is using AI-generated characters to enhance the training of 911 ...

SOUTHFIELD, Mich., Feb. 4, 2025 /PRNewswire/ -- Equature, a leader in dispatch education, is revolutionizing emergency telecommunications training with the launch of a cutting-edge online learning ...

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources, including ...

If you call 911 in Kansas and need help administering CPR there’s roughly a 50-50 chance you’ll get any instructions. That’s ...

OSSIPEE — Between September and November 2025, more than 70 emergency dispatchers from across New Hampshire participated in a ...

Kim Podsednik receives Intermediate Telecommunicator Certificate from the Texas Commission on Law Enforcement.

BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...