Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

Everyone faces hard things, but not everyone handles them the same way. People who cope well tend to do a few things ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

And two other tricky workplace dilemmas.

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...

I've been working with "Renata," a senior strategic leader who is well thought of in her organization, for a while now. Last week, however, we were deep in a conversation about stakeholder management, ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping ...