All companies should be obsessed with their customers, but only 15 percent actually are, according to Forrester Research vice president and principal analyst Shar VanBoskirk. Customer obsession is a ...
When it comes to job interviews at Amazon, one power skill stands above all others—customer obsession. This singular focus has been the cornerstone of Amazon's phenomenal success, and recruiters ...
Location-agnostic leadership prioritizes building connected teams, cross-functional alignment, customer obsession and performance through intentional design. It includes real-world examples from a ...
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