As a user of credit cards or other banking products, your ability to issue a chargeback is one of the most important tools you have to resolve billing disputes and undo fraud. But the term may be ...

In online commerce, the seller can be held liable for fraudulent charges. However, there are preventative steps you can take ...

Disputing a wrong credit card charge often feels like navigating a maze. Banks mention deadlines, card networks quote longer ...

Defective merchandise. Shoddy plumbing jobs. Car repair shops that don’t repair anything. Undisclosed and unfair extra service fees. Shipments that never arrive. Even careful consumers sometimes run ...