Consumers who have an issue with the actions of or a service provided by a public utility can file a complaint with the Department’s Consumer Affairs and Public Information Division (CAPI). CAPI staff ...

Using AI “won't eliminate people’s jobs,” Heather Hajek, director of analytics and compliance management system support at Synovus Financial, said on a panel at the Consumer Bankers Association annual ...

Pralhad Joshi addresses consumer complaints on dark patterns in e-commerce. Govt proactively tackling deceptive practices.

Experian, one of the nation’s largest credit bureaus, was sued Tuesday by the Consumer Financial Protection Bureau for allegedly improperly handling consumer disputes, which could lead to lower credit ...

Lawmakers are probing how Equifax Inc.,EFX-0.13%decrease; red down pointing triangle Experian PLC EXPN-0.09%decrease; red down pointing triangle and TransUnion TRU-1.79%decrease; red down pointing ...

The paper trail for consumer complaints against auto insurance companies in Michigan is challenging to track. Under state law, specific complaints filed against insurers with the Michigan Department ...

India's Consumer Affairs Ministry is tackling deceptive online designs. Minister Pralhad Joshi highlighted efforts against 'dark patterns' that trick users. Guidelines were issued to regulate these ...

ILLINOIS (WCIA) — Illinois Attorney General Kwame Raoul has released the top 10 consumer complaints his office received last year in recognition of National Consumer Protection Week. For the fourth ...

Consumer protection groups around the European Union have filed coordinated complaints against Temu, accusing the Chinese-owned, ultra low-cost e-commerce platform of a raft of breaches related to the ...