Cable service provider Comcast doesn’t have the best reputation for customer service. The company’s rankings in the latest American Customer Satisfaction Index still tr a il those of competitors AT&T ...

Comcast opened a major call center on the northwest side Thursday, meant to provide support to customers, including Spanish-language users via online and social media. The 100,000 square foot facility ...

While some Comcast call center agents focus on sales calls or assisting customers with billing issues, others dedicate themselves solely to helping customers with disabilities navigate technology. At ...

Comcast Corporation will open a new call center in Minnetonka this summer-a move that will result in the hiring of 450 new workers. Company spokeswoman Mary Beth Schubert said in a Thursday phone ...

Members of Delaware's congressional delegation were fired up Thursday at the opening of a renovated Comcast call center near Newark. Rep. Lisa Blunt Rochester twice proclaimed, "Comcast cares," while ...

Cable-television operator Comcast says it will hire 50 full- and part-time workers at its Enfield call center to beef up promotion of its cable TV, Internet and phone services and to keep service in ...

ST PAUL, Minn. — Comcast has announced it is cutting jobs at its St. Paul offices at 10 River Park Plaza. Comcast claims it won't know the exact number of affected employees until early October. The ...

URBANA – Comcast will close the call center at its Urbana office in November, eliminating the jobs of 22 employees there, a company spokesman said. However, more than 80 other jobs at the Fairlawn ...

Comcast has opened a new 77,000 square-foot center located in Enfield, CT. It’s Comcast’s second call center in the state and will create more than 200 jobs. Agents at the new call center will provide ...

SPOKANE, Wash. – Comcast announced plans on Tuesday to open a call center in Spokane that will bring 675 new jobs to the area. Comcast has been subject to criticism recently after some of their ...

Two years after opening a $10 million call center on the former Hewlett Packard campus in southeast Fort Collins, Comcast is closing the customer service center on Dec. 14. The move could leave an ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. FORT COLLINS, Colo.— Comcast has announced ...