Elon Musk confirmed that a major bug in X’s “For You” algorithm caused users to see fewer posts from accounts they follow, adding that a fix is on the way. He also announced a new “Following” feed ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Prompted Playlists are part of a broader effort to give users more control on Spotify — the streamer’s AI DJ got a similar ...

Chatbots provide answers by using algorithms to remember data, recognize patterns and make decisions. But that also means it will remember information you tell it ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

AI chatbots vs real doctors. Learn about the critical health questions where human physicians still outperform AI and why ...

Both papers found that chatbots influence voter opinions not by using emotional appeals or storytelling, but by flooding the user with information. The more information the chatbots provided, the more ...