Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate. That means that in ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

Read this before you use exclamation points in emails!! A new survey from Grammarly finds that we are dreadfully insecure about email, despite all the time we spend using it.

Gone are the days when business etiquette was all about having good table manners at lunch or not overdoing it at the holiday party (although those rules still matter too). But with the workplace ...

Forbes contributors publish independent expert analyses and insights. Author, professor and founder. Deeply curious about leadership. When polarization and divisiveness are two hallmarks of our time, ...