Salesforce on Thursday announced new robotic process automation (RPA) tools for Einstein Automate, the portfolio of tools that help organizations automate processes, build workflows and connect data.

The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...