Standing in the path of someone’s uncontrolled anger is scary, yet there are several grounding phrases truly brilliant people say to put an angry person in their place. Learning how to deescalate a ...

All of life is a negotiation. It is a necessary life skill that, sadly, is seldom taught. Understanding the psychology behind the negotiations one is likely to face daily is a significant advantage.

"I literally don't know how I'm going to look at this man again," the bride wrote on Reddit Getty A woman, who is getting married in less than a week, just learned that her fiancé's best man cheated ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

We all have those triggers that make our blood boil. Whether you're usually calm as a cucumber or known for your short fuse, these everyday annoyances have a special way of pushing even the most ...

Tom is the owner of a niche welding company that repairs difficult-to-service industrial equipment. Customers ship large and heavy equipment to his shop for welding repairs. When I toured his shop ...

If you’ve ever spent any amount of time working in a school or hospital, you have most likely encountered a fast-paced, ever changing, wonderfully challenging environment that requires you to ...

Getting your Trinity Audio player ready... They deliver mail, forecast weather and prosecute white-collar crime. They provide medical care to veterans, maintain trails in national forests, answer ...